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Book Review: Crucial Conversations

Posted by Michelle Barber On April 15, 2017 May 21, 2017 Filed under Books, Doing Business Differently
Book Review: Crucial Conversations

Crucial Conversations: Tools for Talking when Stakes are High caught my eye as I was starting a new project that I knew would require an elevated level of listening, conflict resolution, and verbal skill. It’s a physically small book that packed a large punch and I’m even considering giving it a second read.

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